“Factors That Affect User Satisfaction of Dukcapil Application (Dukcapil Dalam Genggaman) in Surakarta Regency”. JAKPP (Jurnal Analisis Kebijakan & Pelayanan Publik), vol. 6, no. 2, Dec. 2020, pp. 154-75, https://doi.org/10.31947/jakpp.v6i2.11588.